| Change | If you want to change your purchased flight ticket, the following fee and rules will apply. | |||
| PROMO | ECO | FLEX | PREMIUM | |
| If the remaining time to your flight is more than 1 week | Non-refundable | Non-refundable | A 30% fee will be deducted from the price of the original ticket. You can purchase a new ticket by paying the difference in fare. | No deduction is made. You can buy a new ticket by paying the difference in fare. |
| If the remaining time to your flight is between 48 hours and 1 week | Non-refundable | Non-refundable | A 50% fee will be deducted from the price of the original ticket. You can buy a new ticket by paying the difference in fare. | No deduction is made. You can buy a new ticket by paying the difference in fare. |
| If the remaining time to your flight is less than 48 hours | Non-refundable | Non-refundable | Non-refundable | A 50% fee will be deducted from the price of the original ticket. You can buy a new ticket by paying the difference in fare. |
| Cancel/Refund | If you want to cancel your purchased flight ticket, the following fee and rules will apply. | |||
| PROMO | ECO | FLEX | PREMIUM | |
| If the remaining time to your flight is more than 1 week | Non-refundable | Non-refundable | A 50% fee will be deducted from the price of the original ticket. The remaining amount is refunded | You get 100% refund of the amount you paid for the ticket. |
| If the remaining time to your flight is between 48 hours and 1 week | Non-refundable | Non-refundable | A 70% fee will be deducted from the price of the original ticket. The remaining amount is refunded | You get 100% refund of the amount you paid for the ticket. |
| If the remaining time to your flight is less than 48 hours | Non-refundable | Non-refundable | Non-refundable | Non-refundable |
Non-refundable: %100 penalty will be charged
In case of cancellation, refunds will be made on the net ticket fee. The "Service Fee" and the "Fuel Surcharge" will not be refunded.